Doorcy, located at De Weegschaal 10A, 5215 MN, ’s-Hertogenbosch, is responsible for the processing of personal data as described in this privacy statement.
Doorcy BV De Weegschaal 10A 5215 MN ’s-Hertogenbosch
Whenever you use Doorcy, visit our website doorcy.nl, or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or would like to know what information we have about you, please contact us.
We may update this privacy policy as needed. We therefore recommend that you review this privacy policy regularly so that you are aware of any changes. This privacy policy was last updated in 2024.
This privacy statement applies to all personal data we process and to all domains associated with us. This includes the personal data of anyone who has ever contacted us or visited our website. This therefore applies to visitors, customers, and business contacts.
Personal data refers to any information that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you’d like to learn more about personal data, please visit the website of the Dutch Data Protection Authority.
Doorcy B.V. is responsible for the website doorcy.nl and is therefore the organization responsible for the use of your personal data as described in this privacy statement. Our full contact information is:
Doorcy B.V. De Weegschaal 10a 5215 MN ’s-Hertogenbosch 085 0482 639 info@doorcy.nl
We process the personal data of everyone who has contacted us, visited our website, or uses our products. This includes visitors, individual customers, business customers, and contacts at our partner companies.
We receive the information directly from you as soon as you:
We use the following data:
We use your personal data only for the purposes for which we are authorized to use it:
We use location data only within the Doorcy app and solely to verify that you are at the correct location when you perform an action. We do this, for example, to prevent misuse and to determine whether a feature can be used at that location.
If you do not grant permission for location access, certain features that require location tracking may not work (properly).
We retain your personal data for as long as required by law and for as long as necessary for the purpose for which we use your data. For example, as long as you are a customer of ours, we will retain your data in accordance with the statutory retention period of seven years. After that, we will retain your data solely for statistical purposes and to handle any complaints or legal matters. If you would like to know more about how long we retain specific data about you, please contact us.
We are the only ones who use your personal data. As a general rule, we will not share your personal data with others. Doorcy only discloses personal data to third parties when this is necessary to fulfill our agreement with you or to comply with a legal obligation.
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA.
We have taken extensive measures to protect your data as effectively as possible, both from an organizational and technical standpoint. We have secured our systems and various communication channels to ensure that your data does not fall into the wrong hands. Your data is therefore safe with us. We also ensure that your data is used only by individuals who have been authorized by us to do so.
If you have any questions about the specific security measures, please contact us.
Because we use your personal data, you have various rights. We have listed these rights for you below.
We need to explain to you in clear and understandable terms what we do with your data and what control you have over it. That is why this privacy statement provides a detailed explanation of what data we collect from you and how we handle it.
You can always ask us to see the information we have about you.
You may ask us to correct your information if it is inaccurate or incomplete.
You have the right to object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can let us know that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.
If you are a customer of ours or have given your consent to the use of your data, you may ask us to send you the digital data we hold about you. This allows you to transfer that data to another organization if you wish.
You may ask us to restrict the use of your data. This means that, in certain cases, we may only store your data but not use it.
You may ask us to delete all the data we have about you. We will then delete all data that can be traced back to you. In some cases, we may not yet be able to delete your data. For example, we are required to retain certain data for 7 years for tax purposes.
You may file a complaint regarding how we handle your data. If you have a complaint, we will be happy to resolve it for you. Please contact us to do so. You may also file your complaint with the Dutch Data Protection Authority. Of course, we hope it doesn’t come to that, but as a last resort, you may also take legal action. In that case, the court in the city where Doorcy is headquartered will handle your complaint.
Please send your request or complaint to us via info@doorcy.nl. We will process your request or complaint within 30 days. If you have multiple requests or complaints, or if your request or complaint is complex, this may take longer. In that case, we will contact you within 60 days at the latest.
We may ask you to verify your identity. In that case, we will request certain information from you to ensure that you are the person to whom the personal data pertains.
Our privacy policy must meet various requirements. These requirements are primarily set forth in the General Data Protection Regulation. In addition, the general rules applicable under Dutch law apply to our privacy policy.
You can choose which of your data we are permitted to use. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically to you, making it easier and more personalized to use. We do this using cookies. A cookie is a small text file that is placed on your device when you visit our website.
We use the following types of cookies on our website:
More specifically, we use the following cookies:
Our website and our organization do not specifically target minors. This means that if you are under 18 years of age, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website or online store, we assume that you have obtained this permission prior to your visit.
Do you have a question about our privacy policy? Please feel free to contact us by sending an email to info@doorcy.nl. We’re happy to help.
